Statistics

What to choose among the three leading OS in the world- Android, Windows and Iphone is one of the most frequently asked opinion by people and this is the reason that brings My Smart Price to you a study that shows that soon Windows would leave behind Iphone, one of the major rulers in the market, with its fast developing apps and brilliant improvement in its overall performance.

This study shows 9 different things in which a Windows phone is doing better than an Iphone and also includes a prediction by IDC about the Mobile OS market share by the end of 2015, where windows would lead after Android. 

MySmartPrice recently conducted a survey among visitors regarding the availability of warranty on products purchased online. With recent news of brands denying warranty on products online or discouraging buyers from buying online, we asked people how many were denied warranty. The pictograph below shows all the insights we gained from the responses of over 20000 users. Read further for more detail on the survey.

warranty_study

 

Observations

  1. Among the people who claim warranty on products bought online, 54% are denied warranty at least once. This often happens at the service centers run or supported by offline retailers.
  2. However, it is also important to note that only 1.54% of all people who buy online have the need to claim warranty. Online products thus are of reliable quality in general and any defects are purely statistical.
  3. The process of claiming warranty for a product online is usually completed within a week or two. However, for over 55% of claims the process takes more than a month to complete. This is usually because of the conflict between service centers and respective brands, or because of lack of service centers in the complainant’s location.
  4. The problem of claiming warranty is more pronounced in Rural India than Tier 2 and 3 Cities. Most of the Metro customers find it fairly easy to claim warranty and get support from brands.
  5. Some of the popular reasons for warranty being denied are the lack of a bill from retailer or a stamp of the retailer on the warranty book, or in some cases because the product is over a year old and as a result not eligible for warranty. In the case of old products it may be because products are considered “sold” to the merchants who sell them on the marketplace.

Survey Details

The survey was conducted by means of a popup on our website. The pop up ran for a period of 20 days. 50 lakh people were shown the popup. Over 20000 users responded to our survey. The survey was objective-based with questions pertaining to denial of warranty, need to claim warranty, and duration taken to claim the warranty. The objective survey was followed up with a telephonic survey for volunteers who were denied warranty to understand what the circumstances were. All quotes used in this survey are from real consumers with concerns.

MySmartPrice Free Extended Warranty offer

MySmartPrice is offering free extended Warranty on products bought from our Laptops Price section. We aim to help consumers address warranty issues and in days to come shall bring in more such initiatives to make online shopping more comfortable and less risky.

 MySmartPrice Diwali Census

 

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About the Study

MySmartPrice analyzed the data of visitors during the Diwali Season, From oct 1st to Oct 22nd. The data includes visitor data, Sales data as well as in site interest ( page views, clicks etc). Some data may have been approximated to the nearest value.  Sales Data analyzes data of sales on Amazon and Flipkart. Urban in the study refers to Top 10 Cities while Rural refers to all other territories.

 

 

 

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The rupee/dollar value hit a significant low at 69.225 in August. After the recent decline in the rupee value, most mobile brands were forced to increase the prices of their products. Almost 50% of the mobile phone models currently available in India witnessed a price hike within the last month. Though the situation is relatively better now, it did leave a significant impact on mobile phone prices.

Analysis

We at MySmartPrice decided to take a look at what mobiles have been affected, and by how much. We looked at all the data that we recorded over the last quarter, and highlighted that against the changes that occurred during last month’s hike in prices. All in all, we looked at the price data of over 1400 mobiles and came up with the following analysis.

All Mobiles:

 

Out of the 519 mobiles we analyzed, the prices of 238 mobiles have gone up by 8.41% in August 2013. Considering the fact that mobile phones tend to show a price drop of 3.63% (M-o-M), the current rupee decline pertains to an effective price hike of 12.46% (M-o-M).

However, 36% of mobiles didn’t have a price change and a minimal 18% mobiles have shown a price drop, which should be around 50% in ideal conditions.

 

By Brands:

Of all the brands, HTC comes first with a total increase of 16.86% price rise for the 8 mobiles it currently sells in the country.  This is followed by a 14.2% price increase for Spice and a 12.88% increase in the prices of Karbonn mobiles.

The market leader Samsung had a minimal 5.94% increase for about 30 mobiles. Analysts believed that companies manufacturing mobiles phones in India will have a lesser impact, but clearly the above data proves otherwise.

Indian brands like Micromax, Spice, Karbonn witnessed a considerable hike. Barring HTC, the worst affected brands are entry level and mid-level smartphone makers like Micromax, Spice, Karbonn, Lava, Maxx. This is understandable as most of these players buy handset parts from China and assemble them in India.

By Operating System:

 

Although Apple has only 14 current active models in India, 8 of them witnessed a price hike sustaining to 6.43% hike. The price increase is low as compared to other brands because Apple is taking a 14% margin hit to keep the prices steady in India.

By Type:

Considering the type of mobile phones, prices of 98 smartphones were raised by 8.95% and about 140 feature phones were increased by a similar 7.36%.

Trending Mobile Phones:

We have also analyzed the top 30 popular mobiles for the last two months (using our Webmaster Tools data) and concluded that 22 of them had a price hike of 7.35%. Well, it clearly looks like the steeply depreciated rupee value did leave a huge impact on the mobile prices.

What next?

As the rupee’s downslide reached a halt in the last two weeks, we need to wait and see if it can stabilize in the coming weeks and months. Till then, you might want to postpone your plan of buying a gadget this Diwali!

P.S: You can find the raw data used for the analysis in this spreadsheet.

According to the latest report from IDC, 237.9 million smartphones were shipped in Q2 2013, a 10.03% quarter over quarter increase and a whopping 52.3% year on year increase.

Samsung tops with a 30.4% market share, which saw the Korean manufacturer ship more smartphones than all its four main rivals clubbed together.

Apple follows with a 13.1% share, but its growth declined by 16.7% quarter over quarter. LG sustains its third position with 12.1 million shipments, which can be attributed to strong sales of the Nexus 4 as well as devices in the Optimus series.

As a return entry into the top five, Lenovo shipped 11.3 million units in the last quarter and holds the fourth place.

Smartphone shipments for Q2 2013
Smartphone shipments for Q2 2013

New leaders in the smartphone market:

Considering smartphone sales figures over the last four quarters, although Samsung and Apple are continually posting a steady growth in shipment numbers, their growth rate is lesser when compared to other players in this segment.

Other competitors (which include LG, Lenovo, ZTE and other vendors) are growing twice as fast as Samsung and Apple. (68.09% year on year growth for others compared to 35.78% year on year growth for Apple-Samsung).

Apple is yet to launch a new iPhone this year, and the decline in shipments for the last quarter (Q2 2013) is thereby understandable, but Samsung’s infinitesimal growth of 2.4% in the last quarter despite the launch of its latest flagship phone Galaxy S4, may be of a concern. Samsung has also reduced its outlook for the rest of the year, saying that it may face a stiffer competition in the mobile segment.